Claim Management and Administration

Effective claim management requires the ability to clearly see not merely from one vantage point, but from all. DMS focuses on the importance of early and proactive involvement with every claim, using a team-oriented approach. DMS claim professionals often interact with treating medical providers, specialized clinical experts, forensic accountants, investigation professionals and legal advisers to gain a comprehensive understanding of each claim. Our thorough, objective process ensures that new claims receive a fair assessment of benefit eligibility and active claims are appropriately managed for the duration of the disability.

DMS claim operations are enabled by our proprietary Claim Administration systems.



Decisions concerning disability claims are rarely black-and-white. DMS claim professionals are trained to proactively gather information and objectively evaluate each claim on a continuing basis, to recognize changes in the impact of disabling conditions and to reconcile differing opinions.


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