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Claim Management and Administration
Effective claim management requires the ability to clearly see not merely
from one vantage point, but from all. DMS focuses on the importance
of early and proactive involvement with every claim, using a team-oriented
approach. DMS claim professionals often interact with treating
medical providers, specialized clinical experts, forensic accountants,
investigation professionals and legal advisers to gain a comprehensive
understanding of each claim. Our thorough, objective process ensures that
new claims receive a fair assessment of benefit eligibility and active
claims are appropriately managed for the duration of the disability.
DMS claim operations are enabled by our proprietary Claim
Administration systems.
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Decisions concerning disability claims are rarely black-and-white.
DMS claim professionals are trained to proactively gather
information and objectively evaluate each claim on a continuing basis,
to recognize changes in the impact of disabling conditions and to
reconcile differing opinions.
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