DMS offers Legal support in the following areas:
• Litigation Management
• Compliance
• Auditing
DMS' experienced legal staff helps to ensure that claim and policy administration decisions reflect the rights and obligations of both our clients and their policyholders. When disputes arise, DMS' attorneys minimize the incidence of litigation by proactively seeking amicable resolutions, often before litigation even arises. When necessary, DMS' attorneys proactively manage litigation to promote fair and cost effective outcomes.
Our Compliance team ensures that we satisfy each client's compliance needs. We understand that by choosing DMS, each company places its reputation in our hands. We have no higher priority than making sure it is safely guarded. We maintain our partners' trust by never allowing it to be compromised.
DMS' audit team evaluates the performance and effectiveness of current practices within DMS' and our clients' claim operations.
Specialized Audit Services include:
- Claim audits - to assess the appropriateness, timeliness and efficiency of claims handling and decision making and to identify training needs
- Compliance audits - to ensure compliance with claim administration statutory and regulatory requirements
- Process audits - to identify potential claim processing improvements and training needs
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